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Customer Journey Audit | Caroline Sumners

Are Your People Wandering Off Down The Wrong Path? No Matter How Hard You Try And Sell, They Disappear.

Your sales method is scaring them off. Because you’ve forgotten one important detail.

Behind every interaction leading up to a sale is an actual human being. With intricate wants and needs. And a brain that’s working overtime assessing, analysing, and deciding whether they want to spend their hard earned money on your business.

There’s a defined pathway from attention to a sale. They click on your homepage. But you’re losing them somewhere before they buy.

The Customer Journey Audit will get you clear on any weak points or missing steps in your marketing.  And keep your customers coming back for more.

It’s Time To Take Your People On A Journey To Falling Head Over Heels In Love With Your Business.

What You Get:

A detailed assessment session. This can be done remotely via Zoom or face-to-face within England. I’m more than happy to travel to you* 

A completely customised roadmap of your current customer value journey. I’ll diagnose the problem areas and find the gaps that are slowing your business growth.

A new and improved Customer Value Journey Map and updated marketing strategy with an easy to follow action plan so you can implement your new customer value journey effortlessly.

*travel expenses may be payable but I wont go first class don’t worry
Kick start program , marketing consultant portsmouth

Your Next Steps:

Step 1. Head on over to here and complete the application form.

Then Let’s get on the phone and see if the customer journey roadmap is right for you. If this is the missing piece in your marketing, we’ll book your session slot.

Step 2: Audit Time

This is where I get into the nitty gritty of your customer experience + journey. I audit, assess + analyse your business, We’ll meet on Zoom or in person to discuss and diagnose the problem areas and create a plan.

Step 3. Your growth

You leave with clear roadmap of actions on what to do next to grow your business.